Shipping & Returns

Shipping options and costs

Our shipping prices are based on the value of the items in your order and on the service level you choose.

  • Fulfillment your orders: 1-3 days
  • Standred shipping: 1-2 weeks

Free shipping worldwide on orders over $39. But if the orders are less that $39:

  • Standred shipping fee: $8
  • Fast shipping fee: $10

Note: business days are Monday through Friday, excluding weekends and Federal holidays.

International shipping

We’re happy to offer international shipping to most countries around the globe!

Our return policy

Simply put, we stand behind our items and we don’t put time limits on returns.

Return Processing Time:

  • Returns typically take 2-3 weeks to receive and process.
  • Once we receive your return, we will process the refund, replacement, or issue a gift certificate depending on your desired refund method.
Delay shipping  We're unable to delay shipping on our orders. If you absolutely cannot have a package arrive so soon, please contact us and we'll help you figure out the best date for you to place your order and have it arrive on or near the date you need.
Need more help? Send a reuqest here, or email us at cutomer@jackcatte.com
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